41. When you need to change the toner cartridge, call tech support. Changing a toner cartridge is an extremely complex task, and Hewlett-Packard recommends that it be performed only by a professional engineer with a master’s degree in nuclear physics.

42. When you can’t find someone in the government directory, call tech support. Due to budget restrictions, we double as 411.

43. When you have a lock to pick on an old file cabinet, call tech support. We love to hack.

44. When something’s the matter with your computer, ask your secretary to call the help desk. We enjoy the challenge of having to deal with a third party who doesn’t know jack shit about the problem.

45. When you receive a 30-meg movie file, send it to everyone as a mail attachment. We got lots of disk space on that mail server.

46. Don’t even think of breaking large print jobs down into smaller chunks. Somebody else might get a chance to squeeze a memo into the queue.

47. When your eyes fall on the family pictures on a tech’s desk, exclaim in a flabbergasted tone of voice: “YOU have a child?!?” We need to be reminded of how lucky we were to ever have gotten laid.

48. When a tech gets on the elevator pushing 15,000 kilograms worth of computer equipment on a cart, ask in a very loud voice: “Good grief, you take the elevator to go DOWN one floor?!?” That’s another one that cracks us up no end.

49. When the Finance folks are printing a 100-page spreadsheet on the LaserJet, send your black and white print job to the color printer. We get the black toner for free.

50. When you lose your car keys, send an email to the entire department. People out in Yellowknife like to keep abreast of what’s going on.

51. When you bump into a tech at the grocery store on a Saturday, ask a computer question. We don’t do weekends.

52. When you see a tech having a beer with a member of the opposite sex on a Friday night, walk right up to them and ask a computer question. We don’t do dating; the reason why we have that horny look on our faces is because we’re discussing the new Intel processor.

53. Don’t bother to tell us when you move computers around on your own. Computer names are just a cosmetic feature in NT 4.0; they won’t be doing anything useful until the next major release.

54. When you can’t access some shared directory on your boss’s machine, just tell us that you’ve lost your X: drive. We know all that shit by heart.

55. If you need to buy a computer for your daughter in college, feel free to pick our brains while we’re taking a leak. We’re good at talking shop with our dicks in our hands.

56. If your son is a student in computer science, have him come in on the weekends and do his projects on your office computer. We’ll be there for you when his illegal copy of Visual Basic 6.0 makes your Access 95 database flip out.

57. When you bring your own personal home PC for repair at the office, leave the documentation at home. We’ll find the jumper settings on the Internet.

58. We’re aware of that problem with computers just sitting there and not doing anything. We’re confident that with the next service pack they’ll be able to dance the jig.

59. The correct location to store important files is the Recycle Bin. It’s just like a real office, where you keep your tax receipts in the blue can under your desk.

60. If you curse every morning when you start to type your password and the Virus Shield splash screen pops up in your face, disable the Virus Shield. Again, this is just like real life: if you don’t like condoms, just don’t use them, that’s all.

61. If you hate PCs, get on the Internet and download one of those desktop enhancements that make your computer look just like a Mac, down to the sad faces replacing verbose error messages. We find it refreshing to troubleshoot the nuances in that sad little face instead of some cold forbidding hexadecimal integer.

62. When you detect a French accent in a tech’s voice, switch to French. We don’t mind that your level of fluency is that of a mildly retarded 4-year-old; you don’t make a whole lot of sense in your own mother tongue either.

63. We don’t really believe that you’re a bunch of ungrateful twits. It hurts our feelings that you could even think such a thing. We wish to express our deepest gratitude to the hundreds of clueless losers portrayed herein, without whom none of this would have been remotely possible.

64. Have you ever wondered what Tech Support does while you are on hold? Think about how long it takes to write a 64 point memo!